Frequently Asked Questions
Find answers to common questions about our home essentials.
Are your products sustainably sourced?
Yes, we prioritize eco-friendly materials and ethical manufacturing processes for all our home goods.
How do I care for my Kate linens?
Most of our linens are machine washable on a gentle cycle. Specific care instructions are included on each item's label.
Do you offer international shipping?
Currently, we ship to North America, Europe, and Australia. Shipping rates vary by location.
Can I modify or cancel my order?
Orders can be modified or cancelled within 2 hours of placement by contacting our support team.
Are your candles made with natural wax?
Yes, all our candles are hand-poured using 100% natural soy wax and lead-free cotton wicks.
Do you offer interior design consultations?
We currently offer digital mood board services to help you style your space with Kate products.